Effective Date: September 2nd, 2023.

1. Introduction

Welcome to Alpha Earth Observation Limited, trading as 'AlphaEO' ("us," "we," or "our"). We highly value your trust and confidence when you visit our website, https://www.alphaeo.com ("Service"). We want to make it clear that we have no interest in selling, renting, or trading email lists for marketing purposes. Our primary focus is on providing exceptional data analysis and satellite consultancy services. In this Privacy & Cookies Policy, we provide detailed information about the collection, use, and protection of your personal information.

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2. Information Collection and Use

2.1. Types of Data Collected:

• Personal Data: While using our Service, we may request personally identifiable information such as your name, email address, phone number, organization, location, and other contact details. This information is securely stored in our website database, unless you request its removal.

• Usage Data: We collect information about how you access and use our Service, including your IP address, browser type, pages visited, and device information.

2.2. Tracking & Cookies Data:

When you visit www.alphaeo.com, we utilize Google Analytics, a third-party service, to gather standard internet log information and visitor behaviour patterns. This data is anonymized and used for analytical purposes only. We do not share any personal information with third parties.

We use cookies and tracking technologies like beacons, tags, and scripts to improve and analyze our Service. You can configure your browser to refuse cookies, but this may limit certain features of our Service. 

 

Click here to view our Cookie Policy.

 

3. Use of Data

AlphaEO employs collected data for various purposes, including:

• Providing and maintaining the Service.

• Notifying you about changes to the Service.

• Enabling your participation in interactive features.

• Offering customer care and support.

• Providing valuable insights for improving the Service.

• Monitoring usage and addressing technical issues.

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4. Disclosure of Data

4.1. Legal Requirements: We may disclose your Personal Data if required by law, to protect our rights, investigate wrongdoing, or safeguard public safety.

 

5. Security of Data

While we employ commercially acceptable security measures to protect your data, please be aware that no method of data transmission or storage can be guaranteed as 100% secure. We will ensure that any transfer of Personal Data outside your jurisdiction complies with data protection laws and maintains data security.

 

6. Service Providers

We may use third-party companies and individuals to assist with our Service, including data analysis and Service-related tasks. These entities are obliged not to disclose or use your data for any other purpose.

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7. Links to Other Sites

Our Service may contain links to third-party sites not operated by us. We recommend reviewing the privacy policies of these sites, as we have no control over their content or practices.

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8. Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you believe your Child has provided us with Personal Data, please contact us immediately.

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9. Changes to this Privacy & Cookies Policy

We may update this policy periodically. Significant changes will be communicated via email or a prominent notice on our Service. Please review this policy regularly for updates.

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10. Contact Us

If you have any questions or concerns about this Privacy & Cookies Policy, please contact us at [contact email].

You have the right to access, amend, or delete your personal information. To do so, email our Data Protection Officer at info@alphaeo.com.

We will review this policy in September 2024. It was last reviewed in September 2023.